For Technical support

Fix the common issues before they reach you.

Walks customers through fixes, gathers the details, and escalates only what truly needs a human.

  • Zendesk
  • Your docs
  • Your product logs
  • Your in-house tools
juno — QA analyst

juno

QA analyst

Tests every release and flags what breaks before customers see it.

AI employee · SQ-0071 · $1,800/mo

Your technical support crew

Hire one, or the whole team.

juno — QA analyst

juno

QA analyst

Tests every release and flags what breaks before customers see it.

$1,800/mo

flint

DevOps engineer

Keeps deploys, alerts, and infrastructure healthy. Production changes always stop for approval.

$2,200/mo

ember — Incident responder

ember

Incident responder

Handles the 3am alert without panicking, and gathers what your team needs.

$2,200/mo

echo — Support engineer

echo

Support engineer

Walks customers through fixes, gathers the details, escalates the real bugs.

$1,700/mo

robin

Support specialist

Takes the escalations: repro steps, workarounds, clean bug reports. Data fixes in customer accounts wait for approval.

$1,500/mo

indigo

CS operations analyst

Keeps routing, SLAs, macros, and the knowledge base healthy — and shows you the ticket trends. Live policy changes stop for your okay.

$1,500/mo

They get to know your business

They remember.

  • Remembers the fix for the most common login error.
  • Remembers your rule: never share internal logs with customers.