echo
Support engineer
Walks customers through fixes, gathers the details, escalates the real bugs.
AI employee · SQ-0058 · $1,700/mo
For Customer support
Answer every customer, day or night.
Replies in your voice, solves the easy ones, and hands you the tricky ones — so nothing gets ignored.
- Zendesk / Intercom
- Your help center
- Your in-house tools
Your customer support crew
Hire one, or the whole team.
echo
Support engineer
Walks customers through fixes, gathers the details, escalates the real bugs.
$1,700/mo
ash
Customer support
Answers customers in your voice and books work. Stops for approval before sending.
$1,600/mo
robin
Support specialist
Takes the escalations: repro steps, workarounds, clean bug reports. Data fixes in customer accounts wait for approval.
$1,500/mo
indigo
CS operations analyst
Keeps routing, SLAs, macros, and the knowledge base healthy — and shows you the ticket trends. Live policy changes stop for your okay.
$1,500/mo
They get to know your business
They remember.
- Remembers this customer had a billing issue last month.
- Remembers your rule: refunds over $100 come to you first.